(Q) What time do your business hours start?

(A) Our business hours are from 2 pm to 10 pm.

(Q) Do you provide the alcohol for the event?

(A) Sorry, we do not provide alcohol for the event.

(Q) Does Concierge Bartenders deliver liquor to events?

(A) Yes, there will be a fee of $200 for us to provide this service.

(Q) Do you help with signature drinks?

(A) Yes, we will even create a theme-based menu to match your event, along with the custom signature drink menu. We will also help you with a personalized shopping list of what to purchase, based on your guests and event.

(Q) I've heard about a secret menu that can be created for guests.

(A) We are very adamant about keeping everyone safe, staff and guests included. So to ease the crowd by the bar, we've created a QR menu. Everyone can take a picture of the QR code, and it will direct you to the menu for your event.

(Q) I have a liquor budget. Can you help me stick to my budget?

(A) Yes, if needed, we offer the service of going to the store with you free of charge. If we are unable to make it. You can connect with us on a video call using WhatsApp or Google Duo.

(Q) Do you require a retainer?

(A) Yes, A Non-Refundable 50% retainer is required to reserve the date and time of your event.

(Q) When is the final payment due?

(A) Final payment is due one week prior to your event date. If your event falls within the week of your initial contact, full payment is required to secure your timeslot.

(Q) What type of payment do you accept?

(A) Types of payment accepted are Cash, Venmo, Cash App, Zelle, and Credit Card. A 4%fee will be added for Credit Card transactions.

(Q) Do you charge a fee for credit card payments?

(A)Yes. Credit card payments include a small processing fee that reflects the cost charged by the payment processor. In accordance with New York State regulations, all credit‑card prices are displayed upfront so you always know the total amount before booking. You’ll see both the standard price and the credit‑card price listed clearly in booking materials—no surprises at checkout.

(Q) Why is there a difference between the standard price and the credit‑card price?

(A) The difference covers the processing cost required to accept credit card payments. Rather than raising prices for everyone, this approach keeps standard pricing lower while giving clients the flexibility to choose the payment method that works best for them. Whether you pay by card, bank transfer, or cash, the full price is always transparent before you book.

(Q) What's the dress code for your staff?

(A) Our staff usually wears a black or white Company Branded Embroidery Polo shirt or white branded tee shirt with black slacks, black shoes, or all-black sneakers, depending on the event.

If you have a specific color or outfit that you would like the staff to wear, there will be an additional fee.